Merlin Cycles Reviews
(Rated by 15 users)
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Payment Methods
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Customer Service4.7
- Shipping & Delivery4.7
- Return Policy4.4
- Price & Quality4.6
Recent Customer Reviews (15)
Skye Bentley
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Robert Thibault
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Leah Stephens
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Sarah Schulz
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John Armour
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Arthur Raymond
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Valerio Cremonesi
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Dora Martinez
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Generoso Ricci
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Michele Bagwell
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Merlin Cycles Pricing
Ridley Noah Fast Road Bikes
from $6,311.96
Rockshox Forks
from $304.79
3T Handlebars
from $83.13
Felt Bikes
from $526.46
Schwalbe Road Tyres
from $22.16
Payment Methods
Accepted Payment Options:
Prices for items on Merlincycles.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Merlin Cycles credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Merlin Cycles Pros & Cons
Pros
1
Longevity and Experience: Merlin Cycles has been in the business for over 30 years, providing reliable and speedy mail order service.
2
Wide Range of Products: The store offers a diverse range of bikes across different price points and cycling disciplines. This includes lightweight carbon road bikes, tough gravel bikes, agile mountain bikes, disc brake road bikes, classic steel road, gravel and MTB framesets, and high-value alloy Wizard road bikes.
3
Customer Service: The staff at Merlin Cycles are friendly, knowledgeable, and keen cyclists. They offer telephone back-up for any advice that customers may require.
4
Affordable Pricing: Working with overseas suppliers for over twenty years has allowed Merlin Cycles to establish partnerships that produce some of the most affordable bikes available.
5
Merlin Brand Products: In addition to selling bikes from various brands, Merlin Cycles also stocks its own brand framesets and wheelsets, as well as a wide range of clothing, tools, and accessories.
6
Free Delivery: Merlin Cycles offers free UK and worldwide delivery on most orders.
7
Wide Range of Products: Offers a broad range of cycling equipment, including bikes, parts, and apparel at competitive prices.
8
Competitive Pricing: Discounts up to 80% on certain items, such as Fabric Saddles, and up to 62% off on SRAM Parts.
9
Free Delivery: Provides free UK delivery on orders over a specified amount, adding to the cost-effectiveness of purchases.
10
Informative Resources: Provides informative blogs and guides to help riders make informed choices.
CONS
1
Poor Customer Service: Some customers have reported poor customer service, including unhelpful responses to delivery and return issues.
2
Packaging Concerns: Some items are not well-packaged, leading to damage during shipping.
3
Faulty Products: There have been instances of receiving faulty products, with the company sometimes refusing to communicate or provide adequate solutions.
4
Delivery Issues: There have been reports of delayed or missing deliveries, with some customers experiencing significant wait times.
5
Variability in Quality: Experiences with Merlin Cycles can vary significantly, with some customers having positive experiences while others have had negative ones.
6
Limited Warranty Support: Some customers have reported difficulties in getting warranty claims processed, leading to ongoing issues with faulty products.
Merlin Cycles Features and Benefits
Features
Longevity and Experience
Over 30 years in business providing reliable and speedy mail order service.
Wide Range of Products
Diverse range of bikes, parts, apparel across price points and disciplines including road, gravel, MTB, plus own brand framesets, wheelsets, clothing, tools, accessories.
Customer Service
Friendly, knowledgeable staff who are keen cyclists offering telephone back-up for advice.
Affordable Pricing
Partnerships with overseas suppliers enable some of the most affordable bikes available.
Competitive Pricing
Discounts up to 80% on items like Fabric Saddles and 62% off SRAM Parts.
Merlin Brand Products
Own brand framesets, wheelsets, clothing, tools, and accessories.
Free Delivery
Free UK and worldwide delivery on most orders, free UK delivery over specified amount for cost-effectiveness.
Informative Resources
Informative blogs and guides to help riders make informed choices.